Common Office Chair Problems and How to Fix Them

Office chairs face daily strain, from tilting and swiveling to height adjustments. Over time, parts begin to fail, causing discomfort and reducing productivity. Instead of buying new chairs, it’s often cheaper and smarter to repair them. On this blog we will show you common office chair problems and how to fix them .

At Jobel Services Kenya, we specialize in fixing common office chair problems — restoring comfort, durability, and smooth function.

1. Common Office Chair Problem: Gas Lift Failure

If your chair keeps sinking every time you sit, the gas lift cylinder is likely worn out. This is one of the most common office chair issues.

Fix:
The best solution is to replace the gas lift with a new one. At Jobel Services, we supply and fit Class 3 gas lifts that come with a 2-year warranty for lasting performance.

Tip: Avoid quick DIY fixes using clamps or tapes — they don’t last and can damage the chair further.

2. Broken Chair Mechanism (Tilt and Recline Issues)

When the tilt or recline function stops working, the chair mechanism could be faulty. This mechanism connects the seat plate to the gas lift and controls movement.

Fix:
We replace the damaged mechanism with a compatible heavy-duty one. This not only restores smooth tilting but also improves sitting comfort.

Jobel General Hardware stocks a wide range of mechanisms suitable for different chair types.

3. Common Office Chair Problem: Broken Chair Base

A cracked or unstable chair base is both uncomfortable and unsafe. This often happens when the chair carries more weight than it’s designed for.

Fix:
Replacing the entire base is the safest solution. Jobel Services offers metal and reinforced nylon bases that are strong, durable, and stylish.

4. Jammed or Broken Castor Wheels

If your chair doesn’t roll smoothly, it’s probably because the wheels are jammed with dirt or hair, or one of them has broken.

Fix:
Remove the wheels and clean out debris. If damaged, replace them with high-quality castors available at Jobel General Hardware. We also offer wheel replacements as part of our repair service.

5. Loose Armrests or Missing Headrests

Over time, armrests loosen or break, and headrests can get misplaced. These parts affect comfort and posture, especially during long work hours.

Fix:
We tighten, replace, or upgrade your armrests and headrests to match your chair’s design — giving it a fresh look and feel.

Why Choose Jobel Services for Office Chair Repairs in Kenya

• Experienced technicians specializing in all chair types
• Affordable repair rates — gas lift, mechanism, or base repairs from KSh 2,000 each, plus KSh 500 labor per chair
• Quality spare parts available locally from Jobel General Hardware
• Fast service and pickup options in Nairobi and surrounding areas
• Partnered with Prime Path Solutions for seamless customer management

Conclusion

Don’t throw away your chair just because one part isn’t working — most issues can be repaired quickly and affordably. At Jobel Services, we bring your comfort back while saving you money.

Contact us today via WhatsApp: +254701930876
or visit Jobel General Hardware for spare parts and accessories.